Inbound and outbound interactive services
 
Edistar offers flexible and innovative solutions to all types of companies, allowing them to optimize and strengthen the multichannel communications with their clients, thus opening up new business opportunities and reducing operating  costs. 

Specialized in the development of integrated telephone and Internet applications (CTI - Computer Telephony Integration), interactive voice systems and call centers, Edistar is Italy's leader in the automatic management of a broad range of inbound and outbound telephone services. 

The Voice services can be integrated with all the communication channels and are supplied regardless of the type of telephone numbering used. 

Available numbers
The right number for every service

The telephone services offered by Edistar are independent from the telephone number used.   This number can be the property of the client company  (with number recognition and access to Edistar's lines). Alternatively, it can be supplied by Edistar which is always in possession of mnemonic numbers and which may be activated within 48 hours. 

The main telephone numbers available are:  

Freephone number 800
Shared cost number 840, or 848
Geographic number 0423
Universal number 199
Premium Rate numbers 899 – 892 – 163 – 4XX

Main Voice Services
Edistar, besides the business solutions developed for sectorial and/or vertical applications, provides services based on individual applicative modules.

• Services 899 – 892
• Customer  Satisfaction
• Prize competitions
• Prize competitions on number 163
• Prepaid Telephone Cards
• Order collection and automatic reservations
• Opinion surveys - Televoting 
• Professional consultations (paid service)
• Audiomeeting
• Utility meter telereading
• Freephone number services “800”
• Universal number services “199”
• Request and Consignment of Documentation / Catalogues
• Infoline Services
• Product Guarantees

Edistar also develops ad hoc projects based on specific requirements.