Now Edistar's StarCenter solution also uses VoIP technology

An innovative, dynamic and multichannel service that greatly improves the services offered by call centers.

Edistar has developed a multichannel platform that operates as a "front-end StarCenter" which interfaces in ISDN or VoIp mode with any in-house or outsourcing call center or contact center.

The supply mode of the ASP service allows a substantial step up in the quality of the services, especially inbound ones, without the need for any investment in hardware, software, technologies, human resources, licences, updates etc.